Regulations - Telecommunications Regulatory Authority (TRA)

Regulations

Competition

Competition Assessment of Relevant Markets (Market Review) - 29 March 2012- Assessment of competition in the ex ante set of relevant markets for telecommunication services and related products in the UAE

Relevant Markets for Telecommunication Services and Related Products in the UAE - 23 January 2011
ex ante set of Relevant Markets for the purpose of undertaking a competition assessment.
Consultation History

Market Definition and Competition Assessment Guidelines - 30 September 2010
Guidelines on the definition of Relevant Markets and undertaking of a Competition Assessment of these Relevant Markets
Consultation History

Competition Safeguards Regulatory Policy - Revised on: 30 September 2010
Identification, of anti competitive practices and principles for safeguarding competition in the UAE telecommunications sector.

Ex Ante Competition Safeguards Regulatory Policy - Revised on: 30 September 2010
Principles for introduction of further ex ante measures in the TRA's regulatory framework.

Ex Post Competition Safeguards Regulatory Procedure - Revised on: 30 September 2010
Procedures for investigating alleged anti competitive practices in the UAE telecommunications sector.

Interconnection

Carrier Selection and Carrier Pre-Selection Policy - Revised on: 17 June 2006
Implementation of Carrier Selection and Carrier Pre-Selection for national and international calls.

Directory Database Interconnection Service Policy - 7 June 2007
Regulations to ensure the mechanism for the receipt and delivery of directory information.

Interconnection Dispute Resolution Procedures - 31 December 2005
Formal handling of disputes between Licensees.

Interconnection Instructions - 19 February 2006
Requirements to be addressed in an Interconnection Offer.

Interconnect Pricing Regulatory Policy - Revised on: 15 December 2010
Requirement for cost orientation of interconnect pricing, including the obligation to create LRIC model.

Mobile Site Sharing Instructions - 22 May 2008
Mandatory obligations to share mobile sites

National Roaming Services Policy - 30 April 2005
Obligations to offer National Roaming Services.

Regulatory Instruments

Consultation Procedure
Steps to be taken when the TRA undergoes a consultative procedure.

Regulatory Instruments Designations - Revised on: 27 October 2009
Description on the TRA's Regulatory Instrument Designations.

Consumer Affairs

Consumer Complaint and Dispute Policy - 17 April 2007
Regulations for handling Consumer Complaints and Disputes regarding telecommunication service.

Consumer Complaint and Dispute Procedure - 17 April 2007
Procedures for handling Consumer Complaints and Disputes regarding telecommunication service.

Directory Information Regulatory Policy - Revised on: 14 September 2009
Regulations to handle Consumer directory information.

PDF Marketing Communications and Practices Regulatory Policy - 3 January 2008
Regulations on Marketing Communications and Practices

Price Transparency Policy - 24 June 2007
Regulations on Consumer Price Transparency for Telecommunication Services.

Privacy of Consumer Information Policy - 31 May 2005
Protection of telecommunications consumer information.

Cost Accounting

Cost Accounting , Accounting Separation and LRIC Modeling Instructions - Revised on: 29th December 2011
Principles, mechanisms and parameters for cost accounting and cost modeling for fixed and mobile network.

Information Reporting